Wednesday, May 15, 2019
Performance Management Essay Example | Topics and Well Written Essays - 2250 words - 3
Performance Management - Essay ExampleThis paper presents a performance management outline for retail gross sales associates of a clothing and fashion accessories retail store. The ultimate goal of the system is to service improve revenue and customer satis faction.By virtue of you role, you volition be the first contact the customer makes when they enter the store. As such, you will be required to possess adequate knowledge of the follows products. Your role will include, but not be limited to, the followingFor a start, you will be remunerated at the rate of $8.00 per hour. However, based on your performance, this rate could be increased in the future. In addition, youll receive a bonus every time you exceed your weekly sales target by at to the lowest degree fifty percent.Several key behaviors are necessary first for successful job performance of sales associates then for the realization of the goal of the performance management system(Haines III & St-Onge, 2012). Three of them are discussed here. The first is the substance abuse of the sales associate updating their knowledge of the companys products. Clients are impressed by sales associates who demonstrate deep knowledge of the products they seek to sell. This impression goes a long way toward influencing the customers decision to buy. By contrast, sales associates who exhibit ignorance of their companys products are a put-off. Given that that the company carries new brands of merchandise from time to time, it will be necessary that every sales associate acquaints themselves with these brands.The gage desirable behavior is the habit of going the extra mile(Grffin & Moorhead, 2010). Most sales associates will be golden and satisfied with simply helping the client locate the product they ask for when they enter the shop. It is a well-recognized fact that with a little calculated guidance of the sales associate, the client is likely to end up purchasing more items than they had intended. For instan ce,
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